Knowing how and when to coach is an essential skill that can benefit you and your organization. This course will help you develop the skills you need to help improve individual performance and demonstrate the behaviours and practices of an effective coach. You’ll learn how to recognize team members’ strengths and give them the feedback they need to succeed, as well as identify problems and help correct them.
What topics are covered?
Why and What?
Coaching Assessment: Pre-Assignment
Interpersonal Communication Skills
What are Communication Skills?
Where can I improve?
Critical Coaching Skills
More on Communication
Learning Styles and Principles
Skills Involved in Coaching
The Coaching Model
Coaching - A Leadership Skill
Who should attend?
Managers, team leaders and instructors who need to learn more about motivating and providing feedback.
After completing this workshop, you will be able to
understand how coaching can be used to develop your team.
develop the coaching skills that help improve individual performance.
demonstrate the behaviors and practices of an effective coach.
recognize employees’ strengths and give them the feedback they need to succeed.
identify employee problems and ways you can help to correct them.